buycycle — you sell, we ship, you get paid quickly & safely.
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Buying & selling a bike
has never been easier.
“I absolutely love my new bike, it was the best deal I ever made!”
Our newest from Canyon
Join the elite riders with one of these high-end bikes.
How it works
- Search from thousands of pre-owned bikes on our trusted global marketplace.
- Ask questions and make offers, then pay safely online.
- We'll ship to your doorstep. Return for free if it doesn't arrive as described.
- Create your ad with just a few clicks. Our algorithm helps find the best price for your bike.
- Get offers and answer questions. Sales take an average of 7 days. Your payment is always secure.
- We provide everything you need to pack and ship your bike. You’ll receive the payment once the bike has arrived and the buyer confirms delivery within 48 hours.
Still have questions?
How does the shipping process work?
We send everything to pack and ship your bike. You choose a pick up date, and we make sure the shipping company collects the bike. All you have to do is pack your bike. We provide instructions on how to do that here.
When will I get paid for selling my bike?
Once your bike is sold, the payment will be processed by our payment service provider, Adyen, and collected from the buyer. After the bike has been shipped and the buyer confirms delivery, no later than 48 hours after arrival, your payment will be available for transfer to your bank account with a single click. Be sure to verify your bank account to ensure a smooth payout process.
Is there a fee for selling a bike?
Creating an ad for your bicycle is free. However, there is a small fee of 3.5% of will be deducted from the sale proceeds upon a successful transaction.
Can I choose the bike price?
Yes, of course. Based on your bike's model and condition, we'll suggest a selling price for you. This suggested price aims to help you sell within a few days. However, you can adjust the selling price at any time in your profile.
Can I return a bike?
If the bike does not match the description in the sales listing, you can return the bike and receive a full refund. We will handle the return process and facilitate the refund with the seller.
The return process usually takes between 5-10 business days.
Please note that a correctly stated but mismatched size is not a valid reason for a return. If the bike has minor undisclosed defects that are easy to repair, we will cover the repair costs.
Return requests and repair requests must be submitted to us through the Return Form within 48 hours of receiving the bike, along with photos of the defects.
How long does shipping take?
Domestic: Your bike should arrive within approximately 7-15 business days.
Intercontinental: Your bike should arrive within approximately 20 business days. This includes the customs process.
A buycycle Service Check adds 2-4 business days to the delivery period.
Do you need your bike by a specific deadline? Please let us know as soon as possible.
Can I test ride a bike?
If the bike is located nearby, a test ride is no problem. Once you have made the payment for the bike online, you will receive the contact information of the seller. You can now arrange a test ride with the seller directly. If the bike doesn't meet your expectations or differs from the sales listing, no worries! Simply decline the pickup, and the payment will be automatically canceled and you will get a full refund.
What's the Buyer Protection fee?
The Buyer Protection (buycycle fee) is a small percentage of the bike's sales price. It’s usually 4%, but it varies with the buyer's country. We charge this fee to keep buyers safe: if there are major discrepancies between the purchased bike and the sales ad, we'll take care of the return.
Where does buycycle offer shipping?
In addition to Germany, we currently offer shipping to the following countries:
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- UK
- USA
If your country isn't listed, feel free to contact us.
Can I negotiate the price?
Yes. As a buyer, you can send offers to the seller. The seller can then accept, reject, or send a counteroffer in return. Send your offer by contacting the seller from the bike's listing. If you don't want to receive offers for your listing, please contact us.
What are buycyle's main advantages?
My payment was declined. What can I do?
If your payment is declined, this may be due to your bank's daily limit for online transactions. You can usually contact your bank online or by phone to increase the limit. We also have other payment options available, including Affirm. However, please note that payment providers like this need sufficient credit history to authorize high value purchases like bikes.
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“I absolutely love my new bike, it was the best deal I ever made!”